Shipping policy

At House of Kasturi, we are committed to delivering your orders in a timely and safe manner. Here's everything you need to know about our shipping process:

🚚 Order Processing

  • Prepaid orders are dispatched the same day (if placed before 2 PM).

  • COD orders are processed within 1 business day.

  • Orders placed on Sundays or public holidays are processed the next working day.

📦 Shipping & Delivery Timeline

  • We offer FREE shipping on all orders across India — no minimum purchase required.

  • Delivery is typically completed within 5–7 business days, depending on your location.

  • For remote areas, delivery may take slightly longer.

🔍 Tracking Your Order

  • Once shipped, a tracking link will be sent via SMS/Email/WhatsApp.

  • You can track your shipment status anytime using the provided tracking ID.

📬 Important Delivery Information

  • Please ensure your address and phone number are correct when placing your order.

  • If the courier is unable to reach you, they may attempt redelivery or return the package to us.

  • We are not responsible for delays caused by courier partners, weather, or unforeseen circumstances.

❓Need Help?

If you have questions about your shipment:

📧 Email: houseofkasturiofficial@gmail.com
📞 Phone/WhatsApp: +91 8072983876